CompTIA A+ Practice Test Question 10
CompTIA A+ Practice Test Question 10/10 for A+ Exam-220-902
PRIOR QuestionxxxBACK TO TESTS
You are working at your company’s helpdesk. You get a call from a user reporting that her computer, which she has worked on for the last three years, has started shutting down and rebooting on its own and at random. It may happen once a day, or once a week, but the frequency seems to be increasing. Which of the following choices would you use to diagnose this condition? Boot to safe mode and access the_______________ _______________.
A) Device Manager
B) Event Viewer
C) Resource Monitor
D) Performance Monitor
E) Reliability Monitor
The correct answer is at the very bottom of this page (this gives you an opportunity to think it through).
The correct answer is: Reliability Monitor
EXPLANATION: Windows Reliability Monitor, accessed through the Action Center will graphically display any system performance issues daily or weekly. The output can be used to determine the failure type and frequency of problems. It can also display information about device and application installations. Possibly her problems started after an application was installed. The information can then be used to look in Event Viewer and compare error messages on specific dates.
A+ Exam Objective addressed by above question: Main Domain 4.0 Software Troubleshooting – Sub-objective 4.1 “Given a scenario, troubleshoot PC operating system problems with appropriate tools”.
The correct answer is: E) Reliability Monitor